1.PAYMENT METHODS

The Service currently uses third parties to process payments. Our third-party payment processors accept payments through various credit cards, as detailed on the applicable payment screen (Credit Card, Debit Card, MasterCard, Visa, PayPal). IEVICON does not keep payment card information of its customers

2.PAYMENT

2.1BASICS

We reserve the right to refuse to work on any project, without the need for providing justification therefore. We will not provide services for any project or potential client for content which is offensive, illegal or which contains illicit or infringing material.

Payments will be charged on a prepay basis on the day that the project is created. Refunds are provided under certain circumstances, as set forth in “REFUND POLICY”

2.2DEPOSITS AND CREDITS

You can make payments in one of two ways, either from the invoice issued to you or from our third-party payment platform.

If you choose not to make a payment via the invoice that will be issued to you, alternatively you will be redirected to a payment method provider, and you may be required to pay 50% payable upon initiation of project and 50% final payment after approval of the project (maximum 15 days)

3.CURRENCE CONVERSION COSTS

You are responsible for all costs of currency conversion in your region. Your financial institution does the currency conversion and may charge you additional fees (we don’t control either the conversion rates or your financial institution’s fees).

4.TAXES

Clients are responsible for determining and paying the appropriate government taxes, fees, and service charges resulting from a transaction. We are not responsible for collecting, reporting, paying, or remitting to you any such taxes, fees, or service charges, except as may otherwise be required by law.

5.REFUND POLICY

1.A full refund will be considered based on the following reasons

The client’s order cannot be completed because we didn’t meet the agreed deadline. But if the client considers more time for the project, then the client is entitled for 50% discount as a friendly compensation;

The client’s request to cancel the order is received before the development is started;

2.A refund of 85% off the total cost will be considered based on the following reasons as we reserve the right to keep 15% as part of the development and some necessary contributions relating to the project.

The client is not reasonably and legitimately satisfied with the quality of the image or service and provides a comprehensive proof / explanation of the matter;

The client is not satisfied with the resulting product. A refund may be issued upon the confirmation of both parties, and upon the clearance of all details related to the refund.

3. If the order is completed according to the specifications of the client, some minor errors should be deemed acceptable and cannot be a reason for full or partial refund.